It’s 10pm, do you know where your parents are?
My phone rings, it’s 10pm. It’s usually one of two thing 1) “Bernice” is calling because he’s bored. 2) Somebody is dead.
No, it’s MY MOTHER and she has another computer problem.
Let’s start from the beginning. Oh, about 1992? My father buys a computer (these were the days of DOS mind you). I’m away at college discovering my freedom. My cell phone rings. My mother asks “what’s DOS”. “Nothing” I tell her, “don’t worry about it”. “Do I need it?” she asks. Huh? “Why are you asking me about this?” “Well..” she says, “I was cleaning the computer..” “Mom, computers don’t need cleaning.” She continues, “and I deleted a folder called DOS. Did I need that?” “No, you don’t need it.” I tell her. “Then why doesn’t the computer work anymore?” she said with some astonishment. “Because you deleted DOS!” At this point I’m getting angry because I had configured the PC to run without floppies, a task in those days. “Then I need it? Right?” “No (I said calmly), you don’t need it NOW because you deleted it AND it will have to wait until I come home in a few weeks.”
Flash forward to tonight. Her laptop crashes, again. All her desktop icons, files, and folders have disappeared. She calls TECH SUPPORT. “I have a problem, all my stuff on the desktop is gone.” Did you try restarting? “Yes.” What did you do before you lost all your stuff.? “I closed Photoshop (mind you she doesn’t actually have Photoshop, it’s Elements) and everything disappeared.” Then what did you do? “I did a System Restore” Several expletives later, I regain consciousness and walk her through the process of relocating her desktop target to the D:/ drive which was purposely done because of her using System Restore.
I’m sure I’ll have to Ghost back her OS partition when I visit next weekend.
